Site Communications Manager

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

The Communications Manager plays a critical role in shaping and executing the site’s communication strategy, ensuring clear, consistent, and engaging messaging to enhance employee engagement, cultural transformation, and stakeholder alignment. The role requires strong project management skills to oversee strategic initiatives that impact the site's operations, productivity, and overall employee experience.

The incumbent will report to Site GM and work closely with senior leadership, cross-functional teams, government relations and external stakeholders to drive impactful communication strategies and foster a culture of collaboration and transparency

Key responsibilities:

Corporate Visits and Stakeholder Management

• Plan and coordinate corporate visits, showcasing site capabilities, achievements, key projects and talents

• Lead pre-visit planning, ensuring smooth execution of facility tours, presentations and security protocols

• Collaborate with facilities and security teams to ensure site readiness and visitor safety

• Develop corporate briefing materials and presentations

Internal and External Communications

• Develop and implement an internal communication strategy to enhance inclusion, transparency and engagement

• Create and distribute updates from the Site GM, including newsletters, emails and townhall materials

• Serve as the liaison for corporate communications, aligning site messaging with corporate brand identity including intranet content, social media, and related EVP activities.

• Support external communications by producing high-quality content celebrating site milestones

Corporate Branding and Site Representation

• Ensure site-wide adherence to corporate branding guidelines

• Promote the site’s reputation through industry partnerships, community outreach and sponsorships

• Oversee branded materials for corporate visits, including signage, marketing collateral and presentations

• Collaborate with HR to integrate corporate branding into onboarding and training programs

Employee Engagement and Culture Building

• Partner with HR to conduct surveys, analyze feedback, and develop action plans.

• Support HR to organize site-wide events like appreciation days, volunteer activities and open houses to enhance employee engagement, recognition, and well-being.

• Advocate for the “Kindness Movements” initiative, encouraging community service participation to enhance Employee Value Proposition (EVP) and organizational culture.

• Collaborate with Global Communications to support and implement communication campaigns to enhance employee engagement and cultural transformation initiatives.

Diversity, Engagement, and Inclusion (DE&I)

• Partner with HR/ IDB/ ERG/ Site Communications to drive DE&I programs that foster an inclusive workplace

• Be part of the site’s employee resource groups to promote cultural awareness and engagement

• Support DE&I training initiatives on unconscious bias and inclusive leadership

• Organize DE&I events such as cultural celebrations and roundtable discussions.

Key requirements:

• Bachelor's degree in communications, Public Relations, Marketing, Business, Legal or a related field.

• 10+ years of experience in corporate communications, internal communications, or a related field.

• Strong project management skills with experience leading cross-functional initiatives.

• Excellent writing, editing, and presentation skills with the ability to craft compelling narratives.

• Proven ability to work effectively with senior leadership and cross-functional teams.

• Familiarity with digital communication tools, social media platforms, and intranet management.

• Strong analytical, problem-solving, and project management skills.

• Proven ability to work independently as well as within a team, managing multiple priorities effectively.

• High level of discretion, trustworthiness, and confidentiality.

• Strong perseverance, ability to work in a fast-paced, deadline-driven environment.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.