HR Service Advisor (f/m/d)

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

As part of our HR Services Switzerland Team the HR Advisor provides excellent HR administration services to the employees, managers and HR community. Handle complex HR cases accurately and timely, coordinate HR documents with laws, update HR systems. This is a temporary position until December 2025.

• Act as the main contact for service-related questions and HR requests until closure.

• Deliver outstanding customer service, striving to resolve queries efficiently.

• Apply multiple HR and Payroll systems to support query resolution.

• Provide support for HR calendar events (e.g., IDP, MAP, Bonus review).

• Share customer feedback and suggest HR technology improvements.

• Assess key HR metrics and initiate changes in Workday as needed.

• Offer proactive HR advisory to HRBPs and line managers.

• Contribute to local HR projects and collaborate on ad-hoc initiatives.

• Education as “Personalfachfrau/-mann" or a university degree (Bachelor of Arts or equivalent experience in Business Administration)

• Detail oriented with outstanding organizational skills and a structured proactive working attitude

• Strong work ethic and organisational resilient

• Understands different cultures and can optimally act in a multi-cultural environment

• Extensive experience (2-3 years) within an HR administration or HR shared services organization

• Proficient in German and English

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.