Head of Program Management EMEA (m/w/d)

Location: Colmar

What you will get

• An agile career and dynamic working culture.

• An inclusive and ethical workplace.

• Compensation programs that recognize high performance.

• A variety of benefits dependent on role and location.

• Relocation support for eligible candidate

The full list of our global benefits can be found here: https://www.lonza.com/careers/benefits.

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.

Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.

Lonza’s Capsules & Health Ingredients business is the trusted partner for innovative products, including capsules and health ingredients, customization services and end-to-end dosage form solutions for pharmaceutical and nutraceutical companies.

Ready to shape the future of life sciences? Apply now.

The head of Program Management DFS EMEA provides strategic and operational leadership for the Program Management function at the site, ensuring the flawless delivery of customer programs in alignment with Lonza Capsugel’s DFS strategy and in accordance with DFS PM standard work. This role builds a high-performance PM culture, strengthens customer relationships, and ensures that delivery, quality, and profitability objectives are met. 

This role owns the full customer program lifecycle at the site, from contract signature through development, first manufacturing, and the transition into ongoing recurring business, ensuring seamless integration of new product development and commercial operations within a single Program Management operating model. 

What you will do

• Lead, mentor, and develop the site Program Management team, fostering a culture of accountability, collaboration, and customer focus.

• Oversee all site programs to ensure on‑time, in‑full delivery and embed PM Standard Work and best practices.

• Drive the transition from an order‑management model to a full lifecycle Program Management (PM/PTM) approach, ensuring strong cross‑functional alignment.

• Act as the senior escalation point for program issues and support governance for strategic customer programs.

• Partner with commercial and operational leaders to strengthen customer relationships and integrate feedback into continuous improvement.

• Define, track, and report site‑level PM KPIs, ensuring accurate program data and driving process improvements.

• Translate divisional/global PM strategy into actionable site plans and represent the site PM function in regional/global forums

What we are looking for

• BSc or Master in Business, Nutrition, Lifesciences or related field

• Experience in Customer Service, Project/Program Management, preferably nutraceuticals CMO, food supplement

• Leadership experience

• Change Management or transformation experience in a matrix environment

• English and French fluent

• Willing to travel up to 15%

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.