Senior Program Manager, Drug Product Services (m/f/d)

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

At Lonza, we combine technological innovation with world-class manufacturing to support global health solutions. We are currently seeking a Senior Program Manager (m/f/d) role to join our Drug Product team in Basel. This role has been created to support our growing portfolio of innovative projects.

The Senior Program Manager (m/f/d) will play a pivotal role in driving forward our mission to improve patient outcomes and transform lives!

• Fully accountable for all operational aspects in leading and motivating cross-functional project teams to deliver on all scope objectives with the highest level of quality.

• Be the interface between the Customer and Lonza to ensure execution and delivery according to Lonza and the Customer’s expectations.

• Understand the Customer’s needs and represent their interests by acting as their advocate on-site.

• Operate accordingly to PM Standard Work processes to optimally lead projects and ensure one face to the Customer.

• Ensure Customer satisfaction throughout the life of the program through collaborative relationship management with AM/Sales.

• Ensure adherence to Global Program and Project Center of Excellence (PPM CoE) Standards, including maintenance of data integrity excellence in Planview.

• Degree in Biology, Chemistry, Biochemistry or related field, or equivalent experience, PMP Certification is an asset.

• Proven ability to build and maintain strong relationships with Customers, acting as their advocate and ensuring their needs are understood and met.

• Experience in managing complex projects using structured methodologies such as PM Standard Work processes, with a focus on meeting scope, quality, and timeline objectives.

• Ability to manage all operational aspects of projects, ensuring alignment with organizational objectives and Customer expectations.

• Strong leadership skills to motivate and guide cross-functional teams toward achieving project goals with high-quality standards.

• Excellent problem-solving skills to navigate challenges and drive decisions that ensure Customer satisfaction and project success.

• Exceptional communication and interpersonal skills to collaborate effectively with internal stakeholders, such as Account Management and Sales teams.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.