Senior Manager, Ethics & Compliance Investigator

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Job Summary:

The Manager, Senior Investigator, Ethics & Compliance is responsible for conducting internal investigations on a broad range of issue types and allegations and supporting improvements in the whistleblower and investigation programs, identifying and leveraging cost-effective tools and best practices (including digital forensics and AI). This role is also responsible for making whistleblower/investigations program recommendations to ensuring compliance with regulator expectations and in support of improvement of internal processes and procedures.

This position requires hybrid presence at our Morristown, NJ location. 

Key Responsibilities:

• Conduct investigations into whistleblower reports in accordance with guidance, ensuring timely, objective and thorough investigations.

• Collaborate with cross-functional stakeholders (Legal, HR, IT, Quality, EHS) as appropriate given the subject matter of investigations, including aligning with and managing outside counsel where appropriate.

• Utilize e-discovery tools such as Microsoft Purview to support data collection,

• analysis, and documentation efforts during investigations, ensuring compliance with internal policies, procedures and regulatory expectations.

• Conduct root cause analyses for substantiated wrongdoing, and recommend corrective and preventive actions to mitigate recurrence.

• Document findings, decisions, and recommendations in hotline, ensuring thorough and accurate records for internal reporting and recordkeeping, in collaboration with the System Administrator.

• In addition, this role will: Provide guidance to Investigations team on US legal requirements and regulator expectations as they relate to internal investigations. Oversee disciplinary recommendations to ensure consistency based on types and severity of misconduct. Support the preparation of reports for senior management, as directed by the Head of Investigations or by Senior Director, Assistant General Counsel and Vice President, General Counsel, Head of Ethics & Compliance.  

• Policy and Procedure Guidance:  Support review and management of certain disclosures made to E&C or other functions, including Legal or HR, regarding various compliance topics, including conflicts of interest and other requirements of our code of conduct, in collaboration with the appropriate subject matter experts and stakeholders.

• Risk Assessment: Support efforts to gather and analyze hotline and investigation data to identify trends, risks, and areas for improvement, in collaboration with members of E&C team.  Lead implementation of areas of improvement, as requested.

• System Technology: Identify, recommend and implement new tools or technologies, such as e-discovery and AI-powered risk detection, to improve reporting, investigations, and compliance monitoring.

• Other: Perform other duties as assigned by manager, Head of Investigations or General Counsel, Head of E&C and/or Group General Counsel.

Key Requirements:

• Bachelor’s Degree in Legal/Compliance/Business or related field.  A combination of education and years of experience will be considered

• 5-10 years of experience with investigations

• Manages complex investigations  

• Uses e-discovery tools like Relativity and Purview, and works/initiates and supports implementation of GENAI technologies for advanced data analysis and compliance monitoring

• Stays current on trends, regulatory requirements, and stakeholder expectations in internal investigations, in particular with respect to the US

• Able to flag/assist global mitigation/prevention actions in response to findings and trends

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.