Quality Service Center Specialist (f/m/d)

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

At Lonza site in Visp we offer an outstanding opportunity for motivated individuals to join our team as a Quality Service Center Specialist (m/f/d) in Switzerland. In this role you will provide support, insight, critical thinking, and an intuitive mind set to the functions of the Quality Service Center.

What you’ll get:

• An agile career and dynamic working culture

• An inclusive and ethical workplace

• Compensation programs that recognize high performance

• A variety of benefits dependent on role and location

• Develop within a culture of quality, collaboration, accountability, and professional growth

What you’ll do:

• Act as a communicator for Lonza Global Quality ensuring that Lonza is able to communicate with one voice to the stakeholders, internal and external

• Contribute to ensuring the highest standards of product and service quality, regulatory compliance, and continuous improvement

• Participate in one or more processes, procedures, and systems within the Quality Service Center, including but not limited to: Customer and Supplier complaints, Supplier performance monitoring, VCN/VSCI management, Quality Escalations, and Customer Quality agreements

• Be a proactive and interactive team member within a culture of excellence, customer focus, and continuous improvement

• Promote the One Lonza concept throughout the organization and to all stakeholders internal and external

What we’re looking for:

• Technical college degree / vocational education in Biochemistry/Chemistry/Pharmacy/Microbiology/Biotechnology or equivalent

• Initial experience in a regulated environment preferable in Pharmaceuticals

• Excellent organizational skills and accomplished communicator

• Ability to think critically and have a quality mindset

• Business fluent English is required

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.