Quality Engineer (Fluent in Dutch and English required)

Quality Engineer  (Fluent in Dutch and English required)

 
Location: Bornem 

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of. 

Are you a customer-focused quality professional with a passion for continuous improvement? At Lonza Bornem, we are looking for a Quality Engineer to act as the vital link between our internal operations and our customers. In this role, you will ensure that our products and services meet the highest quality standards and exceed customer expectations. You will play a key role in strengthening customer relationships and driving growth and stability. We are looking for someone with strong technical knowledge who also enjoys promoting and delivering services. 

What you will get:

• An agile career and dynamic working culture

• An inclusive and ethical workplace

• Compensation programs that recognize high performance

• A variety of benefits dependant on role and location

• The full list of our global benefits can be also found on https://www.lonza.com/careers/benefits.

What you will do:

• Manage and resolve customer-related quality issues, including root cause analysis and implementation of CAPAs. 

• Coordinate customer visits and audits and follow up on actions based on customer feedback. 

• Translate customer needs and opportunities into concrete improvement programs. 

• Support Sales and Customer Service with technical training and quality-related advice. 

• Represent the customer in internal quality and improvement meetings. 

• Manage customer specifications, questionnaires, and quality documentation. 

• Contribute to internal QA activities and the release of finished products. 

What we are looking for:

• University degree or technical college degree in Pharmacy, Chemistry or Engineering. 

• Minimum of 5–10 years of relevant experience in a quality-focused environment. 

• Fluent in English and Dutch (other language is a plus). 

• Experience with GMP guidelines and statistical analysis. 

• Proficient in MS Office (Word, Excel, Access, PowerPoint) and Outlook. 

• Strong analytical skills and the ability to learn from experience and feedback. 

• Proactive attitude towards changes and continuous improvement. 

• Business acumen and the ability to translate strategy into actionable plans. 

• Strong collaboration skills and a customer-oriented mindset. 

• A strong sense of responsibility for safety, sustainability, and compliance. 

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.