QC LIMS Analyst

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.Are you prepared to join a credible team at Lonza AG, where innovation intersects with bold growth? We are currently looking for a QC LIMS Analyst to join our outstanding team in Houston, TX, USA. This is an outstanding opportunity to work in an environment where your ideas can lead to detailed solutions that have a global impact.Key responsibilities:

• Implement program upgrades, report problems, and support Laboratory, Production, and Quality Assurance personnel with application usage.
• Build and maintain application procedures and system configuration documents.
• Maintain stored data and compliance documentation for all related software programs, including validation protocols, critical system change requests, and system functional requirements.
• Collaborate with authorities (SMEs) to clarify and document user requirements.
• Handle application validation and change control activities.
• Perform and/or review and verify data modification and change controls as requested by application end-users.
• Complete software validation documentation and write, implement, and review change control documentation.
• Review and approve software documentation prepared by LIMS personnel, as needed.
• Maintain, modify/upgrade, and fix programs and upgrades, including the creation/modification of product specifications, analyses, and calculations.
• Evaluate product improvements and capabilities as needed.
• Know the latest with technological advances associated with Labware LIMS programs.
• Serve as a team member to answer LIMS and TrackWise functionality and business process questions.
• Set up master data for raw materials independently and attend raw material meetings.
• Handle the LIMS/SAP interface setup, troubleshoot sample errors, and attend project meetings.
• Translate functional business requirements into technical requirements and specifications.
• Author and review SOPs.
• Analyze and assess the business impact and urgency of incidents/problems affecting application availability, function, and performance to develop work priorities.
• Resolve application incidents and problems impacting local business operations according to business impact priority.
• Provide end-user support and deliver one-on-one or group training on systems.
• Monitor the efficiency of training efforts and find opportunities for improvement.
• Perform other duties as assigned.

Key requirements:

• Bachelor of Science in Computer Science/Programming preferred. At minimum, Bachelor of Science or equivalent experience in Biology/Chemistry or Associates Degree or equivalent experience in Science, and/or 2 years of hands-on experience.
• Minimum of two (2) years of hands-on experience with LIMS software/system usage, and/or laboratory experience.
• Skilled handling of common software applications (MS Office) and a keen interest in working with computer-based systems.
• User and/or specialist knowledge of LIMS and other pharmaceutical/laboratory software (e.g., Documentum) is an advantage.
• Good technical comprehension and very good organizational skills.
• Clear communication in English (written, oral), interpersonal skills, independence, structured thinking skills, collaboration, and customer orientation.
• Self-organizing with solid skills to track problems to solution.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.