QC Investigator II

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

At Lonza AG, we are driven by the ambition to deliver best-in-class healthcare solutions. Our QC Investigator II role is an outstanding opportunity to join a team that flourishes with innovation and quality. This position is based in Houston, TX, and is vital to our mission of achieving detailed results by closely adhering to quality standards. Your confirmed ability to efficiently implement corrective actions and lead continuous improvement initiatives will be the cornerstone of your success with us!

• Handle and track QC Quality Records including deviations, laboratory investigations, change controls, and CAPAs.

• Lead error prevention and continuous improvement efforts based on recurring root cause trends.

• Act as a Subject Matter Expert (SME) for Quality Records within the QC team; mentor and train junior investigators.

• Initiate, investigate, and resolve Minor process deviations, ensuring accurate root cause identification and corrective action implementation.

• Translate scientific events into clear, well-structured reports for technical and non-technical audiences.

• Collaborate with cross-functional teams to address report feedback and implement timely containment actions.

• Collect and analyze data across departments to support Root Cause Analysis (RCA) and decision-making.

• Interpret and apply cGMP principles while reviewing GMP documentation such as SOPs, logs, and batch records.

• Facilitate and participate in meetings to align stakeholders on investigation strategy and outcomes.

• Maintain high quality standards while ensuring timely investigation closure and documentation.

• Communicate investigation status, findings, and CAPA updates professionally to internal teams and external partners.

• Bachelor’s degree in a scientific subject area or related field.

• 0–4 years of experience in Quality Control, Quality Assurance, or a related regulated industry.

• Strong technical writing skills, with the ability to explain complex scientific topics in an accessible way.

• Confirmed experience with Root Cause Analysis and implementation of corrective/preventive actions.

• Familiarity with cGMP regulations and quality systems.

• Effective great teammate with strong problem-solving and collaboration skills.

• Excellent interpersonal and communication skills for engaging with both internal and external collaborators.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.