QA Operational Excellence Lead (f/m/d)

Location. Stein, Switzerland.

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

What you’ll get:

• An agile career and dynamic working culture.

• An inclusive and ethical workplace.

• Compensation programs that recognize high performance.

• A variety of benefits dependant on role and location.

What you’ll do:.

• The Quality Operational Excellence Lead is a pivotal role responsible for overseeing and driving quality initiatives across the entire site, ensuring comprehensive and large-scale operational excellence.

• Lead and manage quality improvement projects to enhance operational efficiency and effectiveness.

• Providing expertise in process improvement, change management, and efficiency optimization.

• Gather and assess opportunities for process optimization, reducing waste, inefficiencies, and redundancies while enhancing customer experience and productivity.

• Develop and implement quality management systems and processes.

• Collaborate with cross-functional teams to identify areas for improvement and drive change initiatives.

• Monitor and analyze performance metrics to ensure compliance with quality standards.

• Provide training and support to staff on quality improvement methodologies and best practices.

• Foster a culture of continuous improvement and operational excellence within the organization, building strong relationships with Quality leaders and operational teams to ensure alignment on Quality Continuous Improvement programs and operational excellence initiatives.

• Growth Projects: Lead initiatives aimed at scaling operations, ensuring quality standards are maintained during periods of growth. This includes identifying potential bottlenecks, optimizing resource allocation, and implementing scalable processes.

• Standardization Efforts: Develop and enforce a unified standard across the site to ensure consistency in quality and operational practices. This involves creating comprehensive documentation, conducting regular audits, and facilitating cross-departmental collaboration to align on best practices.

• GMP Compliance: Ensure all processes and operations adhere to Good Manufacturing Practice (GMP) standards and best-in-class quality management practices. This includes regular training, audits, and updates to procedures to maintain compliance with regulatory requirements.

• Support a culture of high performance and trust. Assure that the required level of knowledge and skills is available and identify competency gaps

• Ensure on-time delivery, effective use of resources (budget, time, personnel, systems) and ensures that cGMP and Lonza guidelines are followed)

• Establish a high sense for quality understanding among the site for both facilities.

• Ensures that decisions are fully supported by global and local Quality and Regulatory.

What we’re looking for:

• Ability to analyze data and make informed decisions.

• Proven ability to drive change and improve processes.

• Structured, organized, proactive and collaborative working attitude.

• Strong personal and professional ethic.

• Open communication and transparent.

• Excellent leadership, communication, and project management skills.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.