IT System Owner Shop Floor Scheduling

R75124 IT System Owner – Shop Floor Scheduling

Location: Hyderabad, India

Today, Lonza is a global leader in life sciences.

We design and deliver solutions that enable scientists to accelerate innovation and improve health outcomes. We are seeking an IT System Owner – Shop Floor Scheduling to manage the full lifecycle of Lonza’s Orchestrate platform, a critical solution supporting digital manufacturing workflows, process orchestration, and operational efficiency across global manufacturing sites.

Role Purpose / Summary

The IT System Owner ensures technical availability, scalability, and compliance of Shop Floor Scheduling Solutions. Acting as the central point of accountability, the role partners with business stakeholders, vendors, and IT/OT teams to deliver reliable, efficient, and future‑ready scheduling systems. It also defines the technology roadmap, drives deployment and integration projects, and ensures alignment with Lonza’s digital manufacturing strategy.

Key Accountabilities

• Act as System Owner for Shop Floor Scheduling Solutions, ensuring lifecycle management and technical availability.
• Monitor system performance, implement maintenance measures, and manage configuration and documentation.
• Plan and support periodic reviews, including user access and vendor disaster recovery plans.
• Serve as technical point of contact during audits, inspections, and regulatory reviews (non‑GxP solution).
• Partner with Process Owners, Data Owners, and external suppliers to ensure licensing, scalability, and support.
• Define and maintain the strategic roadmap for Shop Floor Scheduling Solutions, ensuring alignment with Lonza’s digital strategy.
• Provide leadership for deployment, upgrades, and integration projects; manage vendor relationships and contracts.
• Implement approved authorization concepts, review privileged access, and address cybersecurity concerns.
• Act as escalation point for outages, coordinate incident resolution, and manage system decommissioning when required.
• Monitor supplier performance against KPIs and ensure delivery against contractual obligations.
• Build strong stakeholder relationships and provide coaching to internal and external experts.

Key Requirements

Domain Expertise

• Bachelor’s degree in Information Technology, Engineering, or related field.
• 5+ years of relevant experience in similar roles.
• Proven experience with cloud solution configuration and rollout.
• Experience with Shop Floor Scheduling solutions highly preferred.
• Experience with MES solutions and/or SAP OMP is a plus.
• Knowledge of GxP, data integrity, and validation requirements is an advantage.
• ITIL knowledge.

Skills & Attributes

• Ability to navigate complex, matrixed environments.
• Strong stakeholder management and communication skills.
• Fluent in English; additional languages are a plus.
• Entrepreneurial mindset with focus on impactful results.
• Business acumen and understanding of manufacturing operations are a plus.

About Lonza

At Lonza, our people are our greatest strength. With more than 30 sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values—Collaboration, Accountability, Excellence, Passion, and Integrity—reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. Lonza is committed to creating an inclusive environment for all employees.