Head of Operations Support Vibe-X 80%-100% (m/w/d)

The actual location of this job is in Visp, Switzerland. Relocation assistance is available for eligible candidates and their families, if needed. 

The site in Visp is growing and for a new microbial and bioconjugations mid-scale facility in Ibex™ Solutions, our unique biological manufacturing and development concept in Visp, Switzerland, we are currently looking for a Head of Operations Support. In this role, you will manage on day-to-day basis the operational start-up activities of our new facility leading multidisciplinary teams to ensure a timely start of commercial activities. You will manage interface between Engineering and Operational units to guarantee a smooth operational start-up from commissioning, IQ, OQ, PQ to commercial production.

This is a fully site‑based role. Working together in person supports close, real‑time collaboration and the technical precision needed to manufacture medicines to the highest quality and safety standards.

What you will get:

• An agile career and dynamic working culture. 

• An inclusive and ethical workplace. 

• Compensation programs that recognize high performance. 

• A variety of benefits dependent on role and location. 

The full list of our global benefits can be found here: https://www.lonza.com/careers/benefits. 

What you will do: 

• Supporting on day-to-day basis the operational start-up activities during execution of the investment project from commissioning and qualification (IQ/OQ/PQ) to start of commercial activities. Responsible for operations supportive activities such as (raw-) material supply, off-suite logistics, Intermediate/DS-handling, buffer/media production and technical support.
• Leading multidisciplinary execution teams during the start-up phase.
• Supporting scheduling activities in close collaboration with the assigned scheduler, Ops leads and Capex Managers.
• Running status review meetings on daily basis with the team leads (Hoshin meetings). Defining new priorities, escalating resource gaps and defining further measures for solving planning and execution issues.
• Implementing tracking systems for monitoring of the progress of the start-up activities including also progress in generation of EBRs and other relevant GMP documents (SOPs, Qualification protocols, etc).
• Sustaining a culture for a successful, high performing team. Maintains a culture of empowerment and innovation, trust, high performance and change readiness.
• Ensures a good information exchange from the start-up team to upper management levels by regular team meetings and escalation of issues.

What we are looking for:

• Master or Bachelor degree in Biotechnology, Bioengineering, Chemistry, Chemical Engineering or related disciplines
• Significant experience in a leading position in Biopharma manufacturing of large molecules
• Recognized expertise and experience in Project Management, PMI or Green Belt will be an advantage
• Strong leadership skills and ability to communicate internally and externally at higher levels
• Very good understanding of business and financial processes
• Detail oriented with exceptional organizational skills and a structured and proactive working attitude
• Open-minded for new ideas with a highly collaborative and strong team oriented attitude

About Lonza 

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of. 

Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board. 

Ready to shape the future of life sciences? Apply now.