Lonza

Deviation Investigator Level 3

Posted Sep 25, 2025
Job ID: R70461
Location
Portsmouth, NH
Hours/week
40 hrs/week
Payrate range
Unknown

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Become a Level 3 Deviation Investigator at Lonza and boost a world-renowned team! Contribute in New Hampshire to a top player in life sciences, showcasing your expertise for top-tier competition. This role suits collaborative problem-solvers with a drive for flawless solutions.
 

Key responsibilities:

  • Share knowledge to greatly improve performance within the organization with the long-term goal of building balanced, high-performing investigation teams.

  • Draw from relevant experience to aid in real-time decisions for deviation containment and investigative response.

  • Manage moderate to high workloads with consistent timely delivery.

  • Resume or equivalent experience in-progress investigations with limited assistance from senior-level investigators.

  • Provide direction on deviation approach for the investigators and associated investigation teams, transferring knowledge to elevate the expertise of the teams.

  • Work to achieve greater than 80% Right First Time on customer deviation reviews.

  • Drive for effective CAPA to ensure deviations do not recur.

  • Perform investigations for sophisticated events with assistance from team leadership as needed.
     

Key requirements:

  • BS in Science Related Field or equivalent industry experience (5-10 years).

  • 5-10 years of involvement within the cGMP Biopharmaceutical Sector.

  • Lean Six Sigma Green/Black Belt certification preferred.

  • Ability to work inter-departmentally and with customers.

  • High level of area-specific operations and technical skills.

  • Demonstrate Error Prevention System (EPS) behaviors such as three-way communication and a questioning attitude.

  • Apply multiple RCA tools including but not limited to Cause Mapping, Event and Causal Factor charting, and 5 Why.

  • Display effective Planning, Organizing, and Controlling skills.

  • Exhibit sound decision-making considering a broad scope of factors.
     

Come aboard Lonza and contribute to a team that meticulously identifies underlying issues and effectively enacts solutions to enhance processes and results. Your skills and commitment will be pivotal in our unwavering quest for excellence!

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

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