Deviation Investigation Team Lead

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Currently we are looking for Deviation Investigation Team who will assist the department manager in all managerial, technical and compliance aspects of running the department.  

Operationally, this includes strict adherence to production and batch release schedule, timely delivery and closure of Deviations, CAPAs etc. In addition, the individual is expected to define, monitor and drive metrics for measuring performance effectiveness of the group against the site’s Key Performance Indicators (KPIs): Safety, Quality, Delivery, Costs, Innovation and People.

Key responsibilities:

• Provide a safe, controlled work environment in all areas of responsibility
• Be aware of the site safety objectives and make sure they are communicated and understood by all staffs
• Responsible for staffing, training and development through continuous learning to retain energized, motivated and team oriented staffs
• Utilize work staffs in an efficient and effective manner through cross training/ flexible resource planning
• Work with Stakeholders to ensure cGMP compliance in all aspects of deviation management
• Accept accountability for variance and deviation generation rates and ensure their timely closures
• Collaborate with stakeholders and SMEs e.g MSAT group, Engineering, QC to bring about process robustness/ improvements to routine manufacturing via CAPA strength
• Responsible for meeting deviations timelines in order to meet production and batch release schedules
• Create a continuously improving Quality that excels both technically and operationally
• Help develop and manage information systems to monitor the efficiency and success of the quality deviation investigation process
• Provide supervision over technical investigators
• Manage Deviations lifecycles to ensure timely closure of deviations
• Review and approve deviation reports, CAPAs etc. to ensure consistency and high standards in technical investigation and writing
• Represent the department during audits or customer meetings
• Responsible for coordinating required facility improvement projects with production requirements
• Interface closely with cross functions department to identify and resolve issues timely
• Ensure team member performance measures are up to date
• Any other duties as assigned by your Supervisor/ Manager
• Pursue Continuous Improvement (CI) programs and practice Leaders’ Standard Work (LSW)
• Monitor/ review performance of staff and organize necessary interventions for developments/ improvements
• Create a strong quality mindset via tracking programs and GEMBA sessions
• Partner with Quality Assurance (QA) group to enforce cGMP compliance in all aspects of manufacturing
• Collaborate with Human Resource Business Partner (HRBP) in the determination of human resources required, staffing and retention

Key requirements:

• Bachelor degree/ Diploma in a Science/ Engineering or related discipline
• Vast experience in cGMP regulated environment, MFG, People & Project Management experience 
• Excellent leadership skills in team based management 
• Strong communication and interpersonal skills 
• Analytical thinking and problem solving skills 
• High adaptability in dynamic work environments 
• Effective and efficient time management 
• Skillful knowledge of Microsoft Windows and Microsoft Office (Excel, Word, Project, PowerPoint) 
• Fluency in English

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

The actual location of this job is in Visp, Switzerland. Relocation assistance is available for eligible candidates and their families, if needed.