Application Lead - ORO/SLM

Application Lead

Location: San José, Costa Rica

Join our global Applications team and play a key role in shaping the future of supplier lifecycle and operational excellence across Lonza. As the Application Lead for SLM (ORO), you’ll drive simplification, automation, and innovation across a high‑impact global application landscape.

What you will get

• An agile career and dynamic working culture.

• An inclusive and ethical workplace.

• Compensation programs that recognize high performance.

• A variety of benefits dependent on role and location.

What you will do

• Lead the global strategy, roadmap, and continuous improvement initiatives for the SLM (ORO) application, enhancing efficiency, automation, and scalability.

• Govern the end‑to‑end change lifecycle, including intake, prioritization, risk management, release planning, and deployment.

• Oversee global operations, system administration, access control, and 3rd‑level user support to ensure stable and compliant application performance.

• Manage vendors and service providers to ensure high‑quality service delivery and SLA adherence.

• Drive data quality standards, controls, audit readiness, and compliance across supplier and financial data.

• Lead training, documentation development, and user enablement to support global adoption and consistent best practices.

• Collaborate closely with Procurement, Finance, IT, Compliance, and global stakeholders to harmonize processes and drive innovation.

What we are looking for

• Bachelor’s degree in information systems, Business Administration, Supply Chain, Finance, Engineering, or a related discipline; advanced degree preferred but not required.  

• Proficient years of progressive experience in application management, supplier lifecycle management, procurement systems, or enterprise platforms.

• Proven experience as a global application owner, product manager, or similar role with strong system administration and operational support capabilities.

• Strong background in managing change, releases, risk mitigation, and cross‑functional stakeholder collaboration in matrixed environments.

• Knowledge of data migration, data quality management, financial data controls, backups, and business continuity concepts.

• Strong analytical, problem‑solving, documentation, and communication skills, including the ability to communicate complex changes to diverse audiences.

• Certifications such as ITIL, PMP/PRINCE2, or Prosci are an advantage.

About Lonza

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.

Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.

Ready to shape the future of life sciences? Apply now.